Privacy Policy

Tech Girl Brisbane
ABN 17 696 591 122
Last updated: 5 October 2026

​

Tech Girl Brisbane respects your privacy and is committed to handling personal information responsibly and securely.

​

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and how you can contact us about your personal information.

​

1. About Tech Girl Brisbane

​

Tech Girl Brisbane is an Australian small business providing in-home technology support, personalised technology lessons and group technology workshops in Brisbane and surrounding areas.

​

Business name: Tech Girl Brisbane
ABN: 17 696 591 122
Location: Brisbane, Queensland, Australia
Email: techgirlbrisbane@outlook.com
Website: www.techgirlbrisbane.com.au

​

2. Information We May Collect

​

Depending on how you interact with us, we may collect information such as:

​

• your name;

• phone number;

• email address;

• suburb or general location;

• information you provide when making an enquiry or booking;

• information about the technology, devices or services you would like assistance with;

• appointment and service information;

• correspondence between you and Tech Girl Brisbane; and

• information voluntarily provided by you during the course of providing our services.

 

Our website may also automatically collect limited technical information such as browser type, device type, IP address and information about how visitors interact with the website.

​

3. Information Encountered While Providing Technology Support

​

Because Tech Girl Brisbane provides technology support, we may occasionally see or have temporary access to personal information displayed on a client's device while providing assistance.

​

This may include information contained in emails, photographs, contacts, files, applications, online accounts or device settings.

​

We will only access information to the extent reasonably necessary to provide the service requested by the client.

​

We do not intentionally collect or retain passwords, PINs, authentication codes or other account credentials unless there is a legitimate reason to do so and the client has specifically authorised it.

​

Where possible, clients will be encouraged to enter passwords, PINs and other sensitive credentials themselves.

​

Information incidentally viewed while providing technology assistance is treated confidentially.

​

4. Why We Collect Personal Information

​

We may collect and use personal information to:

​

• respond to enquiries;

• arrange and manage appointments;

• provide technology support, lessons and workshops;

• communicate with clients before or after appointments;

• provide quotes, invoices and receipts;

• understand the technology assistance a client requires;

• improve our services and website;

• maintain appropriate business and financial records;

• respond to complaints or concerns; and

• meet applicable legal and regulatory obligations.

 

We will not use personal information for purposes unrelated to our services unless you have consented to that use or we are otherwise permitted or required to do so by law.

​

5. Website Enquiries

​

When you submit an enquiry through the Tech Girl Brisbane website, we use the information you provide to respond to your enquiry and, where applicable, arrange a service or appointment.

​

Submitting an enquiry does not automatically subscribe you to marketing communications.

​

6. Marketing Communications

​

We may occasionally send marketing communications where you have consented to receive them or where otherwise permitted by Australian law.

​

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting Tech Girl Brisbane.

​

We will not sell your contact details to third parties for their marketing purposes.

​

7. Website Hosting and Third-Party Services

​

The Tech Girl Brisbane website is currently created and hosted using Wix.

​

We may also use reputable third-party providers to assist with website hosting, communications, administration, invoicing, analytics, cloud storage or other business functions.

​

These providers may process or store information on our behalf. Where reasonably practicable, we take steps to use reputable providers and limit the information shared to what is reasonably necessary for the relevant service.

​

Some third-party service providers may store or process information outside Australia. The location and privacy practices of those providers may change from time to time.

​

Third-party websites and services have their own privacy policies and practices. Tech Girl Brisbane is not responsible for the privacy practices of third-party websites that you choose to access.

​

8. Cookies and Website Analytics

​

The Tech Girl Brisbane website uses cookies and similar technologies to help the website function correctly and to improve the experience of visitors.

​

Cookies are small pieces of information that may be stored on your device when you visit a website.

​

Some cookies may be necessary for the operation, security and functionality of the website. We may also use cookies or similar technologies to understand how visitors interact with our website, such as which pages are visited and how visitors navigate the site.

​

Our website is created and hosted using Wix, which may use cookies and similar technologies as part of providing its website, security, analytics and related services.

​

Where we use third-party analytics or other website services, those providers may also collect information in accordance with their own privacy policies.

​

You can control or delete cookies through your browser settings. Blocking or disabling certain cookies may affect the functionality of some parts of the website.

​

We do not use cookies to sell your personal information.

​

9. Disclosure of Personal Information

​

Tech Girl Brisbane does not sell or rent your personal information.

​

We may disclose personal information where reasonably necessary to:

​

• provide the service you have requested;

• use service providers that assist us in operating the business;

• comply with a legal obligation, court order or lawful government request;

• protect the rights, safety or property of Tech Girl Brisbane or another person; or

• deal with a dispute, complaint or legal matter.

 

We aim to disclose only the information reasonably necessary for the relevant purpose.

​

10. Security

​

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

​

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

​

Clients are encouraged to maintain appropriate passwords, device security and backups of important information.

​

11. Retention of Information

​

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business and record-keeping requirements, or where retention is required by law.

 

When information is no longer reasonably required, we may securely delete, destroy or de-identify it where appropriate.

​

12. Accessing or Correcting Your Information

​

You may contact Tech Girl Brisbane if you would like to request access to personal information we hold about you or believe that information needs to be corrected.

​

We will respond to reasonable requests and deal with them in accordance with any applicable legal requirements.

​

In some circumstances we may need to verify your identity before providing access to personal information.

​

13. Privacy Concerns or Complaints

If you have a question or concern about how Tech Girl Brisbane has handled your personal information, please contact us first so that we can investigate and respond.

​

Email: techgirlbrisbane@outlook.com

 

We will endeavour to respond to privacy concerns within a reasonable period.

​

Where applicable, individuals may also have rights to make a complaint to the relevant Australian privacy regulator.

​

14. Australian Privacy Law

​

Tech Girl Brisbane is a small Australian business.

​

The Privacy Act 1988 (Cth) and the Australian Privacy Principles do not apply to all small businesses. Whether they apply to a particular business depends on factors including turnover and the nature of the business and its activities.

​

Regardless of whether Tech Girl Brisbane is required to comply with all provisions of the Privacy Act, we aim to handle personal information responsibly, transparently and securely and to comply with privacy laws that apply to our activities.

​

15. Children's Information

​

Our services are primarily arranged by adults.

​

We do not knowingly use personal information about children for marketing purposes without appropriate consent.

​

Where services involve children, parents, guardians, schools or organisations, we aim to collect and use only information reasonably necessary to provide the relevant service.

​

16. Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal obligations.

​

The current version will be published on the Tech Girl Brisbane website with the date it was last updated.

​

17. Contact Us

​

If you have any questions about this Privacy Policy or how Tech Girl Brisbane handles personal information, please contact:

​

Tech Girl Brisbane
ABN 17 696 591 122
Brisbane, Queensland, Australia
Email: techgirlbrisbane@outlook.com
Website: www.techgirlbrisbane.com.au