IN-HOME TECHNOLOGY SUPPORT FOR BRISBANE SENIORS
COMPUTERS & LAPTOPS
Friendly computer help in your own home
Whether you use a Windows computer or Mac, we provide patient, one-on-one support to help you understand your device and solve everyday technology problems. From basic computer skills to troubleshooting, we'll help you get the most out of your computer.
Pricing: $80/hr + $20 call-out fee (within Brisbane)
We can help with:
✔ Setting up a new computer or laptop
✔ Understanding Windows or macOS
✔ Email setup and management
✔ Organising files and folders
✔ Printing and scanner setup
✔ Internet browsing
✔ Software installation and updates
✔ Virus and security advice
✔ Backing up important files
✔ Connecting printers and other devices
✔ Improving computer performance
✔ General troubleshooting and support
Our goal isn't just to fix the problem—we'll help you understand what we're doing so you feel more confident using your computer in the future.
HOW DOES OUR IN-HOME TECHNOLOGY SUPPORT WORK?
GETTING STARTED IS EASY
Technology problems can be frustrating, but getting help doesn't have to be. Whether you need assistance setting up a new device, fixing a technical issue or understanding how something works, our friendly in-home support makes it easy. Simply follow these four steps and we'll help get your technology back on track.
STEP 1:
Tell us how we can help
Whether you're having trouble with your phone, tablet, computer, internet or another device, simply let us know what's happening, via phone, email or sms, so we can understand your needs.
STEP 2:
Book your in-home tech support session
We'll answer any questions, recommend the best solution, grab some contact details and arrange a convenient time to visit you at your home.
STEP 3:
We come to you
Using your own devices in the comfort of your home, we'll troubleshoot problems, answer your questions and provide clear, patient guidance every step of the way.
STEP 4:
Enjoy technology with confidence
We'll make sure everything is working properly before we leave, and you'll receive helpful notes and practical tips to make using your technology easier in the future.